The personal data we collect from you includes:
- any data sent to us in the contact form on this website, e.g. your name and email address
- your IP address
The anonymous data we collect includes:
- details of what web browser and device you are using
- which pages you visit
- what you click on
- which domain referred you to this website
We capture personal data to:
- respond to any enquiries sent to us, if you have requested that we do so
- identify security threats
The legal basis for processing your personal information to respond to an enquiry is consent. You may withdraw consent at any time by letting us know via our contact page.
We use anonymous data for analytics purposes, this data cannot be used to directly identify you. We use this data to:
- monitor the performance of the site and identify errors
- make improvements to this website
The legal basis for storing analytics cookies on your browser is your consent, you may withdraw consent at any time by visiting our cookies page.
We may also process any of your personal data identified in this policy to:
- Establish, exercise or defend legal claims
- Fulfil any legal obligations
- Protect your vital interests or the vital interests of another person
The legal basis for processing personal data in relation to legal claims is our legitimate interest.
We work hard to keep your data secure and have systems and processes to prevent unauthorised access or disclosure of your data. We protect your data using encryption and secure web hosting. We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Our web server, that logs your IP address, is located in the UK. We do not transfer this data outside of the UK. This data is retained no longer than 3 years but is usually deleted much sooner.
If you contact us via the contact form on this website, any personal data input will be stored on a secure Google cloud service. We cannot guarantee that Google does not store this data outside of the UK. The period of retention of this data is determined by your ongoing relationship with us.
Under data protection law, you have the right to:
- Ask us for copies of your personal information
- Ask us to rectify personal information you think is inaccurate
- Ask us to complete information you think is incomplete
- Ask us to erase your personal information in certain circumstances
- Ask us to restrict the processing of your personal information in certain circumstances
- Object to the processing of your personal information in certain circumstances
- The right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
- You are not required to pay to exercise any of these rights. If you make a request, we have one month to respond to you.
Please contact us via our contact page if you wish to make a request.
Please note that there are some exclusions that may prevent you from exercising the right to erasure, including:
- the right of freedom of expression
- compliance with a legal obligation
- establishment, exercise or defence of legal claims
We may update this policy by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
Please use the contact form on this website to contact the data controller.
You can complain to the ICO if you are unhappy with how we have used your data.